Quality:

For Ubilinks, quality does not just mean delivering a product that meets the customers needs. Quality also depends on:

• Manufacturing products under the appropriate conditions and respecting all laws and regulations
• Providing a responsive Help Line and User Support Unit
• Answering complaints, respecting deadlines
• Giving customers all of the information they need
• Seeking out feedback from our customers via surveys and questionnaires to ensure that customers are satisfied not only with the products, but the company itself

Guarantee:

Our products are guaranteed for parts and labor according to the conditions hereinafter. Defective products must be sent to our workshop with a copy of the delivery notice and/or the guarantee notice received at the time of purchase.

• 3 years for Energy products
• Lifetime guarantee for Mov’In cases and bags.